[et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#f5f7f7″ global_colors_info=”{}”][et_pb_row column_structure=”2_5,3_5″ use_custom_gutter=”on” gutter_width=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text module_class=”kropka” _builder_version=”4.27.4″ _module_preset=”default” custom_css_free_form=”.kropka p::before {|| font-family: FontAwesome !important;||content: ‘%92f111’;||font-size: 8px;||font-weight: 900;||color: #FF914D;||\tpadding-right: 10px;|| }” locked=”off” global_colors_info=”{}”]<\/p>\n
FAQ<\/p>\n
[\/et_pb_text][et_pb_heading title=”Frequently asked questions” _builder_version=”4.27.4″ _module_preset=”default” title_level=”h2″ hover_enabled=”0″ sticky_enabled=”0″ custom_margin=”||20px|||” locked=”off” title_font=”Montserrat|||on|||||” title_line_height=”1.2em” title_font_size_last_edited=”on|phone” title_font_size=”54px” title_font_size_phone=”28px” title_font_size_tablet=”54px”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” max_width=”84%” max_width_tablet=”84%” max_width_phone=”100%” max_width_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n
We have collected answers to the questions we hear most often from our customers. This will help you find the information you need faster. <\/p>\n
[\/et_pb_text][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_toggle title=”What does the first consultation look like?” _builder_version=”4.27.4″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” border_width_all=”0px” border_width_bottom=”1px” open_toggle_text_color=”#111010″ title_text_color=”#111010″ title_font=”Montserrat||||||||” title_font_size=”18px” icon_color=”#FF914D” toggle_icon=”P||divi||400″ open_toggle_icon=”O||divi||400″ open_icon_color=”#FF914D” hover_enabled=”0″ sticky_enabled=”0″ body_font=”Montserrat||||||||”]<\/p>\n
The first consultation is preliminary and serves primarily to understand your situation, needs and expectations. During the conversation, the scope of the case, possible courses of action and the further course of cooperation are discussed. <\/p>\n
The form and principles of the first consultation depend on the nature of the case and its complexity. The details are determined individually, with full transparency even before further action is taken. <\/p>\n
The purpose of the meeting is to honestly assess the case and propose the best solution – with no commitment to further cooperation.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”What documents should I prepare before the meeting?” _builder_version=”4.27.4″ _module_preset=”default” border_width_all=”0px” border_width_bottom=”1px” open_toggle_text_color=”#111010″ title_text_color=”#111010″ title_font=”Montserrat||||||||” title_font_size=”18px” icon_color=”#FF914D” toggle_icon=”P||divi||400″ open_toggle_icon=”O||divi||400″ open_icon_color=”#FF914D” sticky_enabled=”0″ body_font=”Montserrat||||||||” background_color=”RGBA(255,255,255,0)”]<\/p>\n
Before the meeting, it is a good idea to gather all the documents that are directly related to the case and can help in its reliable analysis. Most often these are contracts, correspondence (e-mail or traditional), decisions, summonses, official letters, regulations, as well as other materials that confirm the facts. <\/p>\n
If you are not sure which documents will be important, just prepare the ones you consider most important – during the meeting we will indicate what you may still need at a later stage.<\/p>\n
In the absence of a complete set of documents, it is also possible to start consultations on the basis of available information and complete the materials at a later date.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”How soon can I make an appointment?” _builder_version=”4.27.4″ _module_preset=”default” border_width_all=”0px” border_width_bottom=”1px” open_toggle_text_color=”#111010″ title_text_color=”#111010″ title_font=”Montserrat||||||||” title_font_size=”18px” icon_color=”#FF914D” toggle_icon=”P||divi||400″ open_toggle_icon=”O||divi||400″ open_icon_color=”#FF914D” sticky_enabled=”0″ body_font=”Montserrat||||||||” background_color=”RGBA(255,255,255,0)”]<\/p>\n
The appointment is set individually, depending on the nature of the case and the current availability of the team. In many cases, it is possible to schedule a consultation within a short time from the first contact. <\/p>\n
Once the matter is reported, the nearest possible date and a convenient form of meeting is proposed. In situations that require an urgent response, we make every effort to hold the meeting as soon as possible. <\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Can I have my case handled remotely without visiting a law firm?” _builder_version=”4.27.4″ _module_preset=”default” border_width_all=”0px” border_width_bottom=”1px” open_toggle_text_color=”#111010″ title_text_color=”#111010″ title_font=”Montserrat||||||||” title_font_size=”18px” icon_color=”#FF914D” toggle_icon=”P||divi||400″ open_toggle_icon=”O||divi||400″ open_icon_color=”#FF914D” sticky_enabled=”0″ body_font=”Montserrat||||||||” background_color=”RGBA(255,255,255,0)”]<\/p>\n
Yes, case management can be done fully remotely, without the need to visit the law firm in person. Communication is carried out through secure channels such as video conferencing, telephone or email. <\/p>\n
Documents can be transmitted electronically, and the entire cooperation process is organized in an orderly and transparent manner. The remote form of service does not affect the quality of services provided and is tailored to the needs of customers who value convenience and time savings. <\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”In what cities or regions do you handle cases?” _builder_version=”4.27.4″ _module_preset=”default” border_width_all=”0px” border_width_bottom=”1px” open_toggle_text_color=”#111010″ title_text_color=”#111010″ title_font=”Montserrat||||||||” title_font_size=”18px” icon_color=”#FF914D” toggle_icon=”P||divi||400″ open_toggle_icon=”O||divi||400″ open_icon_color=”#FF914D” sticky_enabled=”0″ body_font=”Montserrat||||||||” background_color=”RGBA(255,255,255,0)”]<\/p>\n
The law firm conducts cases primarily on the territory of Warsaw and in its immediate vicinity. At the same time, the scope of activity is not limited to one region only – depending on the nature of the case, it is possible to conduct proceedings also in other parts of the country. <\/p>\n
Thanks to a flexible cooperation model and the possibility of remote service, the law firm effectively supports clients regardless of their location, ensuring efficient communication and ongoing contact at every stage of the case.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”What is the process of cooperation once the case is started?” _builder_version=”4.27.4″ _module_preset=”default” border_width_all=”0px” border_width_bottom=”1px” open_toggle_text_color=”#111010″ title_text_color=”#111010″ title_font=”Montserrat||||||||” title_font_size=”18px” icon_color=”#FF914D” toggle_icon=”P||divi||400″ open_toggle_icon=”O||divi||400″ open_icon_color=”#FF914D” sticky_enabled=”0″ body_font=”Montserrat||||||||” background_color=”RGBA(255,255,255,0)”]<\/p>\n
Once cooperation begins, the case is analyzed in detail, and a plan for further action is established. The client receives information on the next stages of the case, possible scenarios and recommended solutions. <\/p>\n
At each stage of cooperation, activities are carried out in an orderly and transparent manner, with timely information on progress and important decisions.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Is my case covered by confidentiality?” _builder_version=”4.27.4″ _module_preset=”default” border_width_all=”0px” border_width_bottom=”1px” open_toggle_text_color=”#111010″ title_text_color=”#111010″ title_font=”Montserrat||||||||” title_font_size=”18px” icon_color=”#FF914D” toggle_icon=”P||divi||400″ open_toggle_icon=”O||divi||400″ open_icon_color=”#FF914D” sticky_enabled=”0″ body_font=”Montserrat||||||||” background_color=”RGBA(255,255,255,0)”]<\/p>\n
Yes, all information provided to the law firm is covered by professional secrecy and confidentiality rules. This applies to both documents and the content of conversations or correspondence. <\/p>\n
The law firm uses organizational and technical solutions that ensure data security and full protection of clients’ interests.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”What is the communication like during the case?” _builder_version=”4.27.4″ _module_preset=”default” border_width_all=”0px” border_width_bottom=”1px” open_toggle_text_color=”#111010″ title_text_color=”#111010″ title_font=”Montserrat||||||||” title_font_size=”18px” icon_color=”#FF914D” toggle_icon=”P||divi||400″ open_toggle_icon=”O||divi||400″ open_icon_color=”#FF914D” sticky_enabled=”0″ body_font=”Montserrat||||||||” background_color=”RGBA(255,255,255,0)”]<\/p>\n
Communication with the customer is carried out in a clear and orderly manner, using agreed contact channels such as e-mail, telephone or online meetings.<\/p>\n
The client is informed of the significant progress of the case and any decisions requiring his participation, which ensures full control over the course of cooperation.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Can I count on a permanent case manager?” _builder_version=”4.27.4″ _module_preset=”default” border_width_all=”0px” border_width_bottom=”1px” open_toggle_text_color=”#111010″ title_text_color=”#111010″ title_font=”Montserrat||||||||” title_font_size=”18px” icon_color=”#FF914D” toggle_icon=”P||divi||400″ open_toggle_icon=”O||divi||400″ open_icon_color=”#FF914D” sticky_enabled=”0″ body_font=”Montserrat||||||||” background_color=”RGBA(255,255,255,0)”]<\/p>\n
Yes, each case is managed by a designated lawyer responsible for its progress. A permanent case handler ensures continuity of action, knowledge of the context and efficient communication. <\/p>\n
This provides the client with a clear point of contact and confidence that the case is being handled consistently and responsibly.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”What are the possible forms of settlement of cooperation?” _builder_version=”4.27.4″ _module_preset=”default” border_width_all=”0px” border_width_bottom=”1px” open_toggle_text_color=”#111010″ title_text_color=”#111010″ title_font=”Montserrat||||||||” title_font_size=”18px” icon_color=”#FF914D” toggle_icon=”P||divi||400″ open_toggle_icon=”O||divi||400″ open_icon_color=”#FF914D” sticky_enabled=”0″ body_font=”Montserrat||||||||” background_color=”RGBA(255,255,255,0)”]<\/p>\n
The forms of settlement are determined individually, taking into account the nature of the case, its complexity and the scope of the planned activities.<\/p>\n
The terms of cooperation are each time discussed in a transparent manner before the start of activities, so that the client is fully aware of the terms of settlement.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Does the law firm take on cases that are urgent or require a quick response?” _builder_version=”4.27.4″ _module_preset=”default” border_width_all=”0px” border_width_bottom=”1px” open_toggle_text_color=”#111010″ title_text_color=”#111010″ title_font=”Montserrat||||||||” title_font_size=”18px” icon_color=”#FF914D” toggle_icon=”P||divi||400″ open_toggle_icon=”O||divi||400″ open_icon_color=”#FF914D” sticky_enabled=”0″ body_font=”Montserrat||||||||” background_color=”RGBA(255,255,255,0)”]<\/p>\n
Yes, the law firm also undertakes cases requiring urgent intervention. In such situations, action is planned on a priority basis, with an emphasis on quickly securing the interests of the client. <\/p>\n
Each urgent case is evaluated on a case-by-case basis, taking into account its specifics and possible procedural deadlines.<\/p>\n
[\/et_pb_toggle][et_pb_toggle title=”Will I get clear terms and conditions and scope of activities before I start working together?” _builder_version=”4.27.4″ _module_preset=”default” border_width_all=”0px” border_width_bottom=”1px” open_toggle_text_color=”#111010″ title_text_color=”#111010″ title_font=”Montserrat||||||||” title_font_size=”18px” icon_color=”#FF914D” toggle_icon=”P||divi||400″ open_toggle_icon=”O||divi||400″ open_icon_color=”#FF914D” sticky_enabled=”0″ body_font=”Montserrat||||||||” background_color=”RGBA(255,255,255,0)”]<\/p>\n
Yes, before the start of cooperation, the client receives a clearly defined scope of planned activities and terms of cooperation. This allows for informed decision-making and ensures full predictability of further steps. <\/p>\n
The law firm is committed to transparency and clear communication from the first stage of cooperation.<\/p>\n
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